bme55 Terms & Conditions
Your Rights. Our Obligations.

01 Acceptance of Terms

These Terms & Conditions apply to all users of the bme55 website, mobile platform, and any related services (collectively, the "Platform"). By completing the bme55 registration process, making a deposit, placing a bet, or otherwise using any feature of the Platform, you acknowledge that you have read these Terms, that you understand them, and that you agree to be legally bound by them.

bme55 reserves the right to update or modify these Terms at any time. When material changes are made, bme55 will notify registered players via email or a prominent notice on the Platform. Your continued use of the bme55 Platform following the publication of updated Terms constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically.

These Terms should be read in conjunction with the bme55 Privacy Policy and any specific bonus or promotion terms that may apply to your account.

02 Eligibility

To register and use the bme55 Platform, you must satisfy all of the following eligibility requirements:

• You must be at least 21 years of age. This is a strict legal requirement under Philippine law and PAGCOR regulations. bme55 does not permit any person under the age of 21 to register, deposit, or participate in any gaming activity on the Platform.
• You must be physically located in a jurisdiction where online gambling is legal and permitted.
• You must not be a resident of any jurisdiction where accessing or using online gambling services is prohibited by applicable law.
• You must not be an employee, contractor, director, or officer of bme55, or an immediate family member of any such person.
• You must not be subject to any self-exclusion order or voluntary exclusion agreement with bme55 or any other gaming operator.
• You must have full legal capacity to enter into a binding agreement under the laws of the Republic of the Philippines.

bme55 reserves the right to request proof of age and identity at any time. If a player is found to be under 21 years of age, their account will be immediately closed, all winnings will be forfeited, and any deposited funds will be returned to the original payment method after deducting any applicable processing fees.

03 Account Registration

Each individual may register only one (1) bme55 account. The creation of multiple accounts by a single individual is strictly prohibited and constitutes a material breach of these Terms. bme55 uses automated and manual systems to detect duplicate accounts, and any accounts identified as duplicates will be suspended pending investigation.

When registering a bme55 account, you agree to:

• Provide accurate, complete, and truthful information, including your full legal name, date of birth, residential address, email address, and mobile number.
• Keep your account information current and promptly update any details that change.
• Maintain the confidentiality of your bme55 login credentials, including your username and password.
• Not share your bme55 account with any other person or allow any other person to access or use your account.
• Notify bme55 immediately if you suspect any unauthorised access to your account.

bme55 may require you to complete identity verification (KYC – Know Your Customer) procedures before processing withdrawals or at any other time deemed necessary. KYC documents may include a government-issued photo ID (such as a Philippine passport, driver's licence, or SSS/UMID card), proof of address, and proof of payment method ownership.

04 Deposits & Withdrawals

bme55 accepts deposits via GCash, PayMaya, BPI, BDO, Metrobank, and InstaPay. The minimum deposit amount is ₱100. Deposits made via GCash and PayMaya are typically credited to your bme55 wallet instantly. Bank transfers may take one to three hours depending on the time of day and the processing schedules of the relevant financial institution.

All deposits must be made from a payment method registered in your own name. bme55 does not accept deposits from third-party payment sources. If a deposit is received from a payment method not registered to the account holder, bme55 reserves the right to reverse the deposit and suspend the account pending investigation.

Regarding withdrawals:

• Withdrawals will be processed to the same payment method used for the most recent deposit, where technically possible.
• KYC verification must be completed before any withdrawal is processed.
• bme55 does not charge withdrawal fees on standard transactions. However, your bank or e-wallet provider may apply their own transfer fees, for which bme55 accepts no responsibility.
• GCash and PayMaya withdrawals are typically processed within minutes of approval. Bank withdrawals may take a few hours.
• bme55 reserves the right to conduct additional security checks on withdrawal requests, which may extend processing times.
• Bonus funds are not withdrawable until all applicable wagering requirements have been satisfied.

05 Bonuses & Promotions

bme55 offers various bonuses and promotions to eligible players from time to time. All bonuses are subject to specific terms and conditions, including wagering requirements, minimum deposit thresholds, game restrictions, time limits, and maximum withdrawal limits. These specific terms are published alongside each bonus offer and form part of these Terms.

General bonus conditions applicable to all bme55 promotions include:

• Bonuses are available to eligible registered players only. bme55 reserves the right to determine eligibility at its sole discretion.
• Bonus funds are credited to a separate bonus wallet and cannot be withdrawn until wagering requirements are fully met.
• Only one bonus may be active at a time unless otherwise specified in the promotion terms.
• bme55 reserves the right to withdraw, amend, or cancel any bonus or promotion at any time without prior notice.
• Any attempt to abuse or exploit bonus offers, including through the use of multiple accounts, coordinated betting, or any other method deemed abusive by bme55, will result in the forfeiture of the bonus and any associated winnings, and may result in account suspension.
• Bonuses are non-transferable and have no cash value until wagering requirements are satisfied.

06 Betting Rules

All bets placed on the bme55 Platform are subject to the specific rules applicable to the relevant game or sport. These rules are published within each game or betting market on the Platform and are incorporated into these Terms by reference.

General betting rules applicable across the bme55 Platform include:

• All bets are final once confirmed. bme55 does not accept requests to cancel or amend confirmed bets except in circumstances where bme55 determines that a manifest error has occurred.
• bme55 reserves the right to void any bet placed at odds that were published in error, including odds that were clearly incorrect due to a technical fault or human error.
• In the event of a dispute regarding the outcome of a game or sporting event, the decision of bme55's trading team is final, subject to the formal dispute resolution process described in these Terms.
• bme55 reserves the right to impose maximum bet limits on any market, game, or player account at its sole discretion.
• Bets placed after the official start time of a sporting event will be void unless the relevant market was designated as an in-play market.

For live casino games, the result displayed on the bme55 Platform at the conclusion of each round is the official result. In the event of a disconnection during a live game round, bme55's server logs will be used to determine the outcome of any affected bets.

07 Prohibited Conduct

The following activities are strictly prohibited on the bme55 Platform. Engaging in any prohibited conduct constitutes a material breach of these Terms and may result in immediate account suspension, forfeiture of balances, and referral to relevant law enforcement authorities:

• Fraud and Misrepresentation: Providing false information during registration or KYC, impersonating another person, or using stolen payment credentials.
• Money Laundering: Using the bme55 Platform to launder money or finance any illegal activity. bme55 complies with all applicable anti-money laundering (AML) regulations and will report suspicious activity to the appropriate authorities.
• Collusion: Coordinating with other players to gain an unfair advantage in any game or betting market.
• Automated Betting: Using bots, scripts, artificial intelligence tools, or any other automated software to place bets or interact with the Platform.
• Bonus Abuse: Exploiting bonus offers through the use of multiple accounts, coordinated play, or any other method intended to circumvent bonus terms.
• Technical Exploitation: Deliberately exploiting software bugs, glitches, or errors to gain an unfair advantage. Any winnings obtained through technical exploitation will be voided.
• Unauthorised Access: Attempting to gain unauthorised access to any part of the bme55 Platform, including other players' accounts or bme55's backend systems.
• Underage Gambling: Registering or attempting to register if you are under 21 years of age, or allowing a person under 21 to use your account.

08 Intellectual Property

All content on the bme55 Platform, including but not limited to text, graphics, logos, icons, images, audio clips, game software, and the overall design and layout of the Platform, is the property of bme55 or its content suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the bme55 Platform for personal, non-commercial gaming purposes only. This licence does not permit you to:

• Copy, reproduce, distribute, or publicly display any content from the bme55 Platform without prior written consent.
• Modify, adapt, translate, or create derivative works based on any bme55 content.
• Use any bme55 trademarks, logos, or brand elements in any manner without prior written authorisation.
• Scrape, crawl, or systematically extract data from the bme55 Platform using automated tools.

Any unauthorised use of bme55 intellectual property may result in legal action. All rights not expressly granted in these Terms are reserved by bme55.

09 Privacy & Data

bme55 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the bme55 Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

bme55 uses your personal data to provide and improve the Platform, process transactions, verify your identity, comply with legal and regulatory obligations, and communicate with you about your account and relevant promotions. bme55 does not sell your personal data to third parties.

bme55 retains player data for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory, and accounting requirements. Players may request access to, correction of, or deletion of their personal data by contacting bme55 support, subject to applicable legal retention obligations.

10 Responsible Gaming

bme55 is committed to promoting responsible gaming among all Filipino players. We believe that gaming should be an enjoyable form of entertainment, and we take our duty of care to players seriously.

bme55 provides the following responsible gaming tools to all registered players:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your bme55 account.
• Session Time Limits: Set a maximum duration for each gaming session, after which you will be automatically logged out.
• Reality Checks: Receive periodic reminders of how long you have been playing and how much you have wagered.
• Self-Exclusion: Temporarily or permanently exclude yourself from the bme55 Platform. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
• Account Cooling-Off: Take a short break from gaming by placing your account in a cooling-off period of 24 hours, 7 days, or 30 days.

bme55 strictly enforces the 21+ age requirement and will not knowingly permit underage individuals to gamble on the Platform. If you are concerned about your own gambling behaviour or that of someone you know, please visit our Responsible Gaming page for further resources and support.

11 Limitation of Liability

To the maximum extent permitted by applicable law, bme55 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the bme55 Platform, including but not limited to loss of profits, loss of data, or loss of goodwill.

bme55 does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. bme55 shall not be liable for any losses arising from:

• Temporary unavailability of the Platform due to maintenance, technical faults, or circumstances beyond bme55's reasonable control.
• Delays or failures in the transmission of data over the internet or telecommunications networks.
• Unauthorised access to your account resulting from your failure to maintain the security of your login credentials.
• Any decision made by bme55 in good faith to void a bet or suspend an account in accordance with these Terms.

Nothing in these Terms shall limit bme55's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable Philippine law.

12 Account Suspension & Termination

bme55 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Suspected fraud, money laundering, or other illegal activity.
• Failure to complete KYC verification within a reasonable timeframe.
• Receipt of a chargeback or payment dispute from a player's bank or e-wallet provider.
• Discovery that the account holder is under 21 years of age.
• Discovery that the account holder is subject to a self-exclusion order.
• Any other circumstance in which bme55 determines, in good faith, that continued operation of the account poses a risk to bme55, other players, or the integrity of the Platform.

Upon account closure, any real-money balance (excluding bonus funds that have not met wagering requirements) will be returned to the player via the original deposit method, subject to the completion of any outstanding verification requirements and the deduction of any amounts owed to bme55.

You may also close your bme55 account at any time by contacting the support team. Account closure requests are processed within five business days.

13 Amendments to These Terms

bme55 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, bme55 will provide notice to registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect, except where immediate changes are required by law or regulatory directive.

Your continued use of the bme55 Platform after the effective date of any amended Terms constitutes your acceptance of the updated Terms. If you do not agree to the amended Terms, you must stop using the Platform and may request account closure in accordance with Section 12.

The most current version of these Terms is always available on the bme55 website. The date of the most recent update is displayed at the top of this page.

14 Governing Law & Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of any dispute arising out of or in connection with these Terms or your use of the bme55 Platform, you agree to first contact bme55 support to attempt to resolve the matter informally. bme55 will endeavour to respond to all formal complaints within five (5) business days.

If a dispute cannot be resolved informally, both parties agree to submit to the exclusive jurisdiction of the competent courts of the Republic of the Philippines. Nothing in this clause shall prevent bme55 from seeking injunctive or other equitable relief in any jurisdiction.

15 Contact Information

If you have any questions about these Terms & Conditions, or if you wish to make a formal complaint, please contact the bme55 support team through any of the following channels:

• Live Chat: Available 24/7 directly on the bme55 Platform.
• Viber Community: Join the official bme55 Viber community for real-time support.
• Email: [email protected]

bme55 support agents are Filipino, fluent in both English and Filipino, and available around the clock to assist with any account, payment, or gaming queries. For responsible gaming support, please visit our dedicated Responsible Gaming page.